Anjali has worked in Blow Plast, Bank of America (retail assets), and Cognizant Technology Solutions – pre-sales and heading domain competency - Financial Services Group.
MD & CEO - Finitiatives Learning India Pvt. Ltd.
Overview:
In this course, we cover the different channels banks use, to enable customers to access their products and services. The emphasis is on branch banking, with payments – traditionally the ‘back office’ of branch banking – also covered. This course is part of the recommended training for the Retail Banking Certification.
Who will benefit from this course?
What do you need to get started?
All new entrants to the Retail bank, especially those looking at Customer Service/Personal Banking/Relationship Management and Operational personnel.
There are no pre-requisites for this course. If you have a basic degree or are in your final year, that will do.
What will you achieve by taking this course?
Other Relevant Courses
You will be able to handle customer queries, sales and service clients effectively, with a strong knowledge of how the branch operations, channels and payments work
